Frequently asked

Primary materials and live instruction default to English to align with vendor exams. Korean-speaking mentors are available on several cohorts; the schedule page marks language support explicitly.

A modern laptop with 16 GB RAM is comfortable for multi-tab browser labs. GPU is not required. We publish optional local-tool paths if you prefer offline editors.

No. We link to official booking flows so you schedule exams when your mentor agrees you are ready. That keeps pricing transparent and avoids unused voucher waste.

We do not provide job placement guarantees, custom employer procurement, or legal interpretation of regulatory obligations for your industry.

Each track publishes a maximum headcount for mentor coverage. We avoid artificial countdown language; when a cohort fills, we open the next date on the same page.

Enterprise team cohorts often do. We assign breakout groups so advanced participants are not held back while newcomers still receive scaffolded briefs.

Email admissions with timing, captioning, or interface needs. We coordinate with our classroom vendor where technically possible and reply with clear yes/no boundaries.

See Refund & Cancellation under Fine print in the footer. The fourteen-day window applies before cohort materials beyond the welcome pack are released.